i-ceilings UK ::: Sound Masking Systems

Sound Masking, voice and background music through one system

Sound Masking

Background Music

Sound Masking Systems Open plan spaces are becoming increasingly popular in the layout of almost all working environments. From high density call centres and sales floors, to flexible office planning, to the development of high street banking and medical advice; this change in architectural layout requires careful consideration with regards to confidentiality and the concentration of customers, clients and employees. Both the commercial and public sectors are increasingly seeing the benefits of adding 'Sound Masking' systems to their working environments. Commonly used throughout the USA, and now seeing a fast rise in popularity in the UK and Europe, Sound Masking systems provide a simple and effective solution for: • Speech privacy • Client confidentiality • Increased concentration • Commercial secrecy • Doctor / Patient integrity		What is Sound Masking? Used together with the 'passive' methods of sound absorption and blocking (see the 'ABC of Successful Sound Masking' below), Sound Masking uses 'active' sound technology to improve the environment. The system distributes a carefully designed signal throughout the space to increase the ambient (or ‘background’) sound level. This masks other sounds, reduces the distraction caused by nearby conversations and increases confidentiality and speech privacy. What does it sound like? Occupants and visitors are usually unaware of a Sound Masking system, as the masking signal is comparable to the unobtrusive sound produced by air flow systems.

The ABC of Successful Sound Masking
One of the most effective methods by which to achieve effective speech privacy or to improve concentration in the workplace is by the careful design and application of three key elements which can be referred to as the 'ABC of successful sound masking:

		Absorb

Absorb sound within a space by the use of high performance Armstrong acoustic ceilings, carpet and soft furnishing, therefore reducing sound reflective areas.

Block

Block sound transmission between spaces with a combination of high quality performance ceilings and effective wall and furniture design and layout.

Cover

Cover intruding or sensitive speech/sound using an evenly distributed, unobtrusive Sound Masking system to meet the desired privacy level.

Using i-ceilings in a Sound Masking System
Conventional Sound Masking systems usually require specialised loudspeakers installed within the ceiling plenum to evenly distribute the 'masking noise' around the space. A conventional system, therefore, will normally be in addition to an installed PA and/or background music system (see fig 1) with higher costs and much longer and more complex installation times.

Due to the increased clarity and high dispersion characteristics of the Armstrong i-ceilings Sound Panel, only one system is required to provide sound masking, voice and background music (see fig 2).
Used in conjunction with our A2001 Signal Processor/Masking Generator, Armstrong's i-ceilings sound masking is the most effective combined 'single system' solution there is.

Fig 1.
Sound Masking System and Voice / BGM System using conventional loudspeakers.

Fig 2.
Combined Sound Masking, voice and background music through only one system using i-ceilings Sound Panels.